dgb333 Terms and Conditions

These terms and conditions ("Terms") form the legal agreement between dgb333 ("we", "our", "platform") and its users ("you", "member"). This platform provides online betting and casino services for users in Bangladesh.

These terms apply under the highest legal authority and are connected to our Privacy Policy and Responsible Gaming Policy. Together, these documents define the complete legal relationship between us and you.

1.1 Applicable Law

All services and activities provided through this platform are conducted under applicable international law and regulatory frameworks. It is entirely the user's responsibility to comply with the laws of their own country.

1.2 Language

These terms are provided in Bengali. In the event of any conflict, the Bengali version will be considered authoritative.

2.1 Age Requirement

To become a member of dgb333 and use its services, you must be 21 years of age or older. Use of this platform by minors is strictly prohibited.

2.2 Registration Requirements

To open an account, you must meet the following conditions:

• You are at least 21 years old.
• You do not reside in a country or region where online gaming is completely prohibited.
• You are opening the account for yourself and of your own free will — not on behalf of anyone else.
• All information provided during registration is accurate, complete, and up to date.
• You have never previously been banned from dgb333.

2.3 One Person, One Account

Each person may operate only one account. If a single person holds multiple accounts, those accounts will be closed and the balances in those accounts may be forfeited.

3.1 Account Security

It is your responsibility to keep your account password and login information completely confidential. Sharing this information with anyone else is prohibited. Report any unauthorized access to your account to our support team immediately.

3.2 Updating Information

If your registered account information changes (mobile number, banking details, etc.), please update it as soon as possible. dgb333 will not be responsible for transaction issues arising from incorrect or outdated information.

3.3 Identity Verification (KYC)

For security and fraud prevention purposes, we may request identity verification (KYC) documents at any time, such as:

• National ID card (NID) or passport copy
• Recent utility bill or bank statement
• Proof of payment method (e.g. screenshot of bKash / Nagad account)

Withdrawal facilities may be temporarily suspended until KYC is completed.

4.1 Deposit Terms

The minimum deposit amount across all payment methods at dgb333 is ৳300. We accept the following methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

Deposits through third parties are not accepted — deposits must be made only from an account registered in your own name.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Successful withdrawals are generally processed within 30 minutes to 3 hours — however, this time may be longer if KYC verification is pending.

4.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). No currency conversion facility is currently available.

5.1 Welcome Bonus

New members receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example:

• Deposit ৳1,000 and receive a ৳1,200 bonus — total ৳2,200
• Deposit ৳10,000 or more and receive a maximum bonus of ৳5,000 — total ৳15,000

5.2 Wagering Requirement

Before withdrawing bonus funds, a 25x wagering requirement must be met. That means if you receive a ৳1,000 bonus, you must place a total of ৳25,000 in bets before it becomes withdrawable.

5.3 General Bonus Terms

• The welcome bonus applies only once per account.
• After claiming a bonus, the wagering requirement must be met within the specified period.
• Any attempt to abuse bonuses through multiple accounts will result in all associated accounts being closed.
• dgb333 reserves the right to modify or cancel any bonus offer.
• For the latest information on promotional offers, visit the promotions page on the site.

6.1 General Rules

All games and betting activities on dgb333 are conducted on the basis of fair play. The results of all games are determined impartially using Random Number Generator (RNG) technology.

6.2 Bet Acceptance

If a bet is not properly confirmed for any reason, it may be considered void. Any bet or win resulting from a technical error may not be recognised as valid.

6.3 Game Rules

Each game has its own rules, which can be found in the relevant game interface. It is the user's responsibility to read the rules of each game before playing.

6.4 Disconnection

If a game is left incomplete due to an internet disconnection, it will generally be settled according to the server's record. If you have a dispute regarding this, please contact the support team.

The following activities are strictly prohibited on the dgb333 platform:

• Creating or operating multiple accounts.
• Abusing the bonus system or attempting to collect bonuses through artificial means.
• Opening an account using another person's identity.
• Attempting to influence the platform through hacking, malware, or any form of technical manipulation.
• Using the platform for money laundering or any illegal financial activities.
• Collaborative cheating or colluding with other players.
• Providing false information with the intent to mislead other users.
• Aggressive, threatening, or abusive behaviour.

To learn more about the collection, storage, and use of your personal information, please read our Privacy Policy. The key points are:

• Your data is kept secure with SSL encryption.
• Your information is not sold to third parties.
• Payment information is processed through a secure gateway.
• The right to use data for fraud prevention and legal purposes is reserved.

dgb333 is committed to ensuring a safe and responsible gaming environment. Gaming is for entertainment, not a guaranteed way to earn money.

9.1 Setting Limits

You can set daily, weekly, or monthly deposit limits on your account. Reducing a limit takes effect immediately; increasing a limit takes effect after the applicable waiting period.

9.2 Voluntary Break

If you feel it is necessary, you can suspend your account for a specific period (1 week to 6 months) or permanently. Please contact the support team regarding this.

For more details, visit our Responsible Gaming page.

dgb333 is not liable for the following:

• Losses caused by internet connection issues or faults with the user's device.
• Losses caused by errors or delays on the part of third parties (payment providers, game developers).
• Uncontrollable circumstances (force majeure) such as natural disasters, cyber attacks, etc.
• Financial losses caused by the user's own mistakes or lack of knowledge.

In any circumstance, dgb333's maximum liability will be limited to the amount deposited in the specific transaction in question.

dgb333 reserves the right to modify these terms and conditions at any time. We will post a notice on the platform and inform you via your registered email before any changes take effect. If you continue using the platform after the changes, you will be considered to have accepted the new terms and conditions.

12.1 Closure at the User's Request

You may close your account at any time. To do so, please contact our support team via live chat or email. Make sure to withdraw any remaining balance before closing.

12.2 Closure by dgb333

We may close an account for any of the following reasons:

• Violation of terms and conditions
• Fraudulent activity
• Failed KYC verification
• Extended period of account inactivity
• Legal obligations

In the event of closure for reasons other than a breach of rules, any valid balance will be returned.

If you have a complaint about any matter, please contact our support team first. We investigate all complaints impartially and will try to provide a resolution as quickly as possible.

13.1 Complaints Process

1. Submit a detailed complaint via live chat or email.
2. Our team will review the complaint and provide an initial response.
3. Additional information or evidence may be requested if needed.
4. The final decision will be communicated in writing.

13.2 Final Decision

dgb333's decision is final and binding — however, you are free to pursue legal remedies independently under applicable law.

Please contact us for any questions or clarifications regarding these terms and conditions:

• Live Chat: Click the chat icon on the right side of the site — available in Bengali 7 days a week, 24 hours a day.
• Email: [email protected]